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Why is my Canon printer on Windows 10 not working?

When a wireless Canon printer offline on Windows 10, and how to bring it back online. Issues are most often caused by the printer network, drivers, IP address, Print Spooler, and machine. The first step is to determine why Windows is unable to scan printers, and then to remedy the issues. To connect a Windows 10 PC to a Canon printer, you’ll need to use a wireless network or router (Wi-Fi). Look for a “Offline” warning on the desktop printer, suggesting that printing is not possible. Before using the procedures below, make sure your printer’s power cord is plugged into an outlet and that your router is turned on, as network failure is possible.


How can I go from offline to internet mode on my Canon printer?

There are several reasons why a wireless printer displays an offline notification, and the steps to do are mentioned below:

  1. The original printer has been disabled.
  2. Because the printer isn’t connected to the internet, click it.
  3. The connection between the computer and the printer is in bad shape.
  4. If there is a network problem, the printer settings may be problematic.

It is need to update or reinstall the Canon printer resolver

For this reason, the printer and computer are connected to separate networks. As previously said, there are a variety of reasons why the wireless printer goes down and is not ready for a print job. You must first identify the cause of the issue before resetting the printing system. Checking each thing one by one takes time, but it is important in order to print accurately.

Read Also: IJ.Start.Canon – Canon Printer Setup

What Should I Do If My Canon Printer Doesn’t Work in Windows 10?

The first step is to restart the printer.

  1. To begin, switch the printer off and on again.
  2. In some cases, simply restarting the printer is sufficient to resolve the issue.
  3. It will take some time to restart the printer.
  4. Make sure the Canon printer isn’t linked to your computer if you can’t hear the operating sound when it starts up.

How can fix my Canon printer that isn’t working in Windows 10?

If the Canon printer is always down in Windows 10, check the state of the wireless LAN connection.

  • Check your wireless LAN connection’s status.
  • If restarting the Canon printer doesn’t get you online, it’s possible that it’s not linked to Wi-Fi.
  • Examine the printer’s Wi-Fi lamp to see if the wireless connection is working (Wi-Fi mark if there is display).
  • Check to see if the Wi-Fi bulb and the box are both turned on.
  • If you’re utilizing Wi-Fi, check the state of the radio waves.
  • If the printer is not connected, reconfigure the Wi-Fi connection, Because the WiFi connection method differs by model, consult the manufacturer’s instructions.
  • Furthermore, if the radio wave condition is inadequate, an error may occur because the Canon printer’s radio wave intensity requirements are not met.
How to Resolve Canon Pixma Offline Issues

If the Canon Pixma is offline and unable to connect to the internet, there could be a network problem. To check if the printer can connect to Wi-Fi normally, restart the router and follow the procedures below. Unplug the router. Turn on the router again after waiting at least 10 seconds. Make that your printer is online in Windows 10 after restarting your router. If you can’t get online, try the following.

  1. In order to reactivate the printer

Disable the Canon printer on Windows. To figure out why my Canon printer isn’t working and how to use the print feature on Windows 10, the Print Spooler service must be running. Furthermore, if the Print Spooler service is unavailable, the print function may be unavailable, and the printer may appear to be unresponsive. Follow the instructions below to start the Print Spooler service. It’s conceivable that restarting it will solve the problem, even if it’s already started.

  • To begin, right-click on the taskbar and pick Task Manager from the menu that appears.
  • The task manager will get down to business. From the menu bar, select the Services tab.
  • If the tab “Details” isn’t displayed, click it to access the detailed view.
  • Tap on the service management tool to open it in the window.
  • Select “Start” printer from the menu by right-clicking “Print Spooler.”
  • Click “Restart” if the status is “Running.”
  • Start or restart the Canon Print Spooler service.
2. Setup the printer port in a different way.
  • You can disable the SNMP status by following the steps below.
  • Go to Start > Windows System Tools > Control Panel to access the Control Panel.
  • From the drop-down option, choose View Devices and Printers.
  • The icon display can be found by clicking “Devices and Printers.”
  • When you right-click on Offline Printers, choose Printer Properties from the context menu.
  • If the General tab opens, click Change Properties.
  • On the Ports tab, select Configure Ports.
  • When the port configuration box appears, uncheck “Enable SMNP status” and click “OK.”
  • If the dialog does not open, try the following solutions.
  • Click Apply to save your changes.
  • After you’ve adjusted the above settings, check to see if the printer is online.
3. Reinstall the Canon printer driver if you can’t find it.
If the previous treatments do not improve offline performance, uninstall and reinstall the printer driver in Windows 10. 
  • The technique for deleting the printer driver is as follows.
  • Go to Start Windows System Tools Control Panel to access the Control Panel.
  • From the drop-down box, choose “hardware and sound.”
  • After that, click “Devices and Printers” to see list of icons.
  • Offline Printers can be uninstalled by right-clicking it.
  • Regarding the confirmation notification.
  • Click “delete device?” when the notification appears.
  • Drivers are often provided on the official website of the printer manufacturer, so double-check the model number and download the most recent driver.
4. Check to see if Windows 10 is up to date

By updating your Windows 10 system, you might be able to fix your printer’s frequent offline notifications.

5. How to find the IP address of a Canon printer on Windows 10

How to locate a Canon printer’s IP address. If the port you’re configuring isn’t working, you might be able to bring the printer back online by adding a new port. You can use it if you know the name or IP address of the wireless printer. To fix the Canon printer offline problem, follow the instructions to add the TCP/IP port.

6.  Disconnect the VPN connection 

If your computer is connected to a VPN, the IP address assigned to it may change, making it difficult to interact with the printer. If you’re using a VPN, disable it first before attempting to connect to the printer.

7.To disconnect the VPN connection, follow the steps below.
  • Click on the Wi-Fi taskbar to select it.
  • After selecting the “Connected” VPN, click “Disconnect.”
  • Finally, if your wireless Canon printer goes down in Windows 10 and you are unable to print, check the Canon printer driver.

Read Also: How To Setup Canon Pixma TR4520 Printer

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