Printers have been around for a while. They are certainly not a new invention. Many people perceive this as it has been around so it would not have problems. But, that’s completely untrue. One of the major issues faced by the users of printers is that they go offline.
Mostly the printers that have been manufactured around this time can be connected to your system through the Internet or your WIFI.
I know many readers might be wondering that my printer is offline and how do I fix it? What can you do to get your printer online? Read the entire article to know the different methods to get your printer online.
Solution 1: Check Whether the Computer and the Printer are Connected
That is the first thing that you should do, inspect all the printer cables. Make sure that they are completely locked into the printer and your computer. Then, look at whether your network is functioning or not. In case you are facing difficulties in connecting to the internet, it’s not an issue with the printer. That is why our suggestions to solve the problems regarding your offline printer will be helpful.
Third, if feasible, use another procedure for connecting your computer to the printer. If you’re on your Wi-Fi, shift to Ethernet, and otherwise.
2. Use the Troubleshooter of Your Printer
A lot of troubleshooters are present on your computer, especially if you are using Windows 10. This helps us to observe and automatically get through any problems that you are facing. A printer troubleshooter also exists in the system that you must use and expect it to solve the printer offline problem.
Tap on Windows key + I and it will take you to Set, then, click on Devices > Printers & scanners. On to right side, there is a menu, under Related settings, tap on Run the troubleshooter.
The troubleshooter will perhaps go through a succession of introspections. If it confronts any difficulties, it will inform you what will take actions to settle them. Even if it doesn’t discover any problem, you can tap on View detailed information receive an account of the printer. This step is important if your printer is offline.
3 Go Through and Clear the Print Queue
A blocked print queue can be the reason for multiple problems, not only the printer offline
problem. To do this, tap on Windows key + I and it will take you to settings, then move to Devices>
Printers & scanners, choose your printer and tap on Open queue. Then on the topmost toolbar, move to Printer > Cancel All Documents.
4. Reboot the Print Spooler Service
The print spooler is a service that interacts with the printer. By rebooting this service you can have your printer back online. Go to the Start menu, look for Services, and click on the related app. Keep going down unless you notice the Print Spooler in the Name section. Once you get right-click on it and tap on Restart.
5. You Can Also Restart the Printer and Computer
Power cycling is when you switch your system off and on rigorously. This is old-school guidance when it comes to technology, however, it works one hundred percent.
First and foremost, switch your system and printer off. Then you should disconnect the printer’s power cable, wait for half a minute, and connect it again. Wait for the printer to completely start again if it isn’t coming back from standby, so it might even occupy more time than expected. After the printer is switched on, turn your system back on and check whether the printer is online again.
6. Do not Enable the “Use Printer Offline” Mode
You should search that the “Use Printer Offline” mode is disabled. Some people do it by mistake or your printer or some software might have turned it on and you couldn’t figure it out. Tap on Windows key + I to that will take you to Settings. Move to Devices > Printers & scanners. Choose your printer and tap on Open queue. Select Printer present on the toolbar and make sure that “Use Printer Offline” doesn’t show a tick right adjacent to it. If it does show the tick, quickly change to disable it.
7 Update the Printer Drivers
If you aren’t facing difficulty with your computer, it isn’t essential to update your drivers. Nonetheless, occasionally you do have to find and reinstate outdated drivers, and when the printer is offline, it has to be one such problem where updating the drivers might guide. To accomplish this, tap Windows key + X and choose Device Manager. In the new window, click twice on the Printers category. Right-click your printer and select Update driver.
If you cannot find updates, look for the printer manufacturer’s website, it doesn’t matter if it is HP, Canon, Brother, etc.
8 Delete and Install the Printer Again
If nothing works, you can discard the printer from your system and then put it back again For this, click on Windows key + I to take you to Settings. Then move to Devices > Printers & scanners. Choose your printer, tap on Remove device, then select Yes.
Thereafter, select Add a printer or scanner. Follow the wizard completely to connect the printer again to your system.
I am positive that this has helped you to fix your printer offline problem and your printer is now up again and working smoothly. If that’s not the case then try calling the manufacturer for more assistance, visit the printeralign.com website.
