Cash App is a mobile payment system launched by Square Inc. in 2013. It provides its customers the convenience of using their mobile phones to make payments anywhere and everywhere.
You can pay at gas stations, merchants, shopkeepers, transfer money to friends and family, and more. Paying using Cash App is the easiest and simplest way without any hassle and inconvenience.
As you all can see what the All-cache app offers to its users, but sometimes you may experience various issues with the Cash app as well. Like Cash App payment completed but not received. Sometimes users have this issue that they do not receive cash app payment.
Suppose you have just transferred cash funds from Cash App but it is not credited to user’s bank account.
It looks very disappointing on Cash App after money transfer it shows Cash App payment is completed but not received by user.
What Happens When You Did Not Receive Cash App Payments?
First of all, you need to know that you are not the only user facing these problems. Sometimes when cash app payment is completed but money can’t show us.
Sometimes this happens when users are not able to verify their identity.
Cash App does not process your payment when you cannot verify your identity and that is why you do not receive Cash App payments.
Sometimes due to Cash App glitches, Cash App may show you errors like pending payment will be credited too soon or fail to my safety etc.
Related Article- How To Delete Cash App History?
Reasons for Cash App Payment Completed But Not Received?
There can be many reasons why you may not receive cash app payment. Some of them are mentioned below:
1.You Used Standard Deposit Method Not Instant
Cash App provides two payment methods to its users one is standard payment method and other is instant payment method.
The standard deposit method takes 2-3 business days to complete the transaction and is completely free of any charges.
On the other hand, the instant deposit method requires a debit card and costs 1.5% per deposit. But the transaction is completed immediately.
So if you are not using the instant deposit method to do your transactions.Then you have to wait for 2-3 days for your transaction to be completed.
2.You Have Cash Out On Weekend
You have to be very careful while making and receiving payments through Cash App.
If you have sent your money from Cash App to your bank account or received money on weekends or national holidays, your money will not be transferred immediately on that day.
In fact, you will have to wait a few days to complete the payment.
3. Issue With Your Bank Server
If you have paid or sent money to your bank account within a working day and still they are not showing then your bank’s servers may be facing problem.
Problems with bank servers can be resolved within a few hours or even a few days in rare cases.
You can check the server status of your bank account by searching on Google or whatever search engine you use.
4. Issue With the Cash App Server
You all must be aware that Cash App has over 26 million monthly active users, hence the transaction rush is very high. Thousands of transactions are going on in real time.
This is the reason why sometimes Cash App servers may face issues that may eventually lead to the failure of your payments.
You can check on the official page of Cash App whether your Cash App Server is working or not or you can visit Cash App Server Status Page.
5. Your Debit Card Is Expired
If you are trying to withdraw money from Cash App to your bank account using your debit card, your debit card may have expired.
If your debit card has expired, the payment will be stuck in the middle, and your bank may also keep it until you contact them.
To check whether your card has expired or not, you can check the expiry date printed on the back of the card.
Related Article- How Does Cash App Show On Bank Statement?
How to Receive Pending Payment On Cash App?
Firstly, if your Cash App payment is stuck, then you need to deal with patience. You don’t need to worry about anything you just have to wait for few days and you will get your money back.
But if, a few days have passed and there is no update on your lost money and when will you get it then you can contact Cash App Support.
There are two ways you can contact Cash App Support which is through its support page or contact them on Twitter.
Also, note that the Cash App team will never ask you to send them money or they will not send you any sign-in codes outside the app.
Although Cash App Support responds promptly but if Cash App Support is not responding to you or if you find that there is no problem from Cash App side then your last option is to contact your bank and Find out what the problem is. ,
How Long Does It Take for Cash App Payment to Come Through?
Cash App offers its user two payment methods one is standard payment method and other is instant payment method.
The standard deposit method takes 2-3 business days to complete the transaction and is completely free of any charges.
On the other hand, the instant deposit method requires a debit card and costs 1.5% per deposit. But the transaction is complete immediately.
So if you are not using the instant deposit method to do your transactions. Then you have to wait for 2-3 days for your transaction to be complete.
What Does Cash App Payment Completed But Not Received Mean?
Sometimes after sending money for a while with the notification of Cash App payment completed, the receiver did not get the money in their account.
Usually, when a Cash App payment shows completed, it means that the money is in the account of the receiver. And such a payment cannot be reversed by you except the person sides to refund it.
So in the situation of Cash App payment completed but not received, it shows that the payment is pending or there is a problem. And this could be as a result of reasons that would be discussed in succeeding paragraphs.
Why Is Cash App Payment Completed But Not Received?
Moving further on the topic of Cash App Payment Completed but not received, let’s see the possible causes that would lead us to a solution. Some of the reasons are insufficient funds, connection problems, errors, spam, scam, inaccessible server, expired debit or credit cards, and more. Continue reading as I explain them clearly below.
Possible Reasons Why Cash App Says Completed But Not In Bank
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Selected Standard Deposit method
There are two types of deposit methods in Cash App; one is standard, and the other is instant to transfer funds to the bank account.
Standard Deposits are free and take 2-3 business days.
Instant Deposits require your debit card, cost 1.5% per deposit, and are instant.
So, if you have not selected the instant deposit method, then your funds will not arrive instantly, and it will take 2-3 or even more working days to arrive in your bank account.
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Cash-out on the weekend
If you cash out the funds from Cash App to your bank account on the weekend or a national holiday, it might take a few working days to complete the payment and reflect it in your bank account.
As most of the banks are close or operate with less staff on weekends, your payment may take longer to arrive in your account.
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An issue with your bank servers
If you have sent the payment or funds to your bank account on a working day and still they are not showing up. Then it might be the case that servers of your bank are facing issues.
The issues with the bank servers might get resolve in a few hours or even take a few days sometimes, you never know.
You can check the server status of your bank account by searching for the bank server status on Detector. Sometimes companies post status updates on Twitter as well, so, look out for that as well.
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An issue with Cash App servers
Square owns Cash App and it has over 26 million monthly active users. With thousands of transactions going on in real-time, sometimes the Cash App servers might have technical issues.
This may fail your payment.
You can check the status of the server of Cash App on the down detector page here.
You can also visit the Cash App’s server status page.
Cash App can’t cancel or refund a payment after it has been complete. If you sent money to the wrong account, ask the recipient for a refund:
- Tap the Activity tab on your Cash App home screen
- Select the payment in question and tap Completed
- Tap Report an Issue
- Select a reason and tap Next to complete the request
It has been more than 30 days since you sent the payment:
- Enter the amount of the transaction on your Cash App home screen
- Tap Request and fill in the To and For fields
- Tap Request again to complete the request
