Chats have become a convenient communication platform today.Today multiple users depend on chat to find their answers or engage with their loved ones.From a business point of view, chat can play a vital role.by creating in app chat solutions, businesses can enhance their current communication performance better.

The great thing is, this isn’t a tedious process, in fact solutions such as in app chat API providers can help. This powerful solution can help you create in app chat solutions to cater to any devices such as iOS and android.

In-App Chat: What Is It All About?

In simple terms, in app chats are chat features that are present in the app used to deliver a brand’s product or service.With in app chats, businesses can benefit from real time communication taking place with ease. For instance, one to one conversations, group chats are all communication solutions that can be easily conducted with an in app chat.In app chat is growing popular because they are building a convenient and user friendly communication solution.Whether it is engaging with users or between vendors, in app chat provides a seamless experience for its users.

In-App Messaging: Everything You Need To Know

In-app messaging is a great way to enhance your leads actions when using any app. In-app messaging’s main focus is to help leads explore your app better and conduct efficient actions that can benefit the purpose of your app.For instance, in-app messaging can be applied in multiple places such as when a lead is stuck on a page. Maybe they have doubts on that page hence a quick chat window can solve their queries better.Another example would be when a lead purchases your product. You pop a notification for the lead to share their experience about your app on their social media handle.

The perks?Leads find their ultimate solution and your brand awareness increases in a positive light thus driving more sales. Hence to indulge in app messaging, using an in-app messaging API is the better choice to get started.

In App Chat API: Top 3 Tips To Remember Before Investing

As you explore the multiple in-app chat SDK providers available in the market, you’ll be overwhelmed with the features they offer.Before investing in any in-app chat SDK provider, you need to understand the purpose of this action.While communication is the main goal, in the long run, this communication needs to be enhanced so that you can offer exceptional customer service.

Hence to help you choose from the best, ensure the below three checkpoints are all ticked.

1. Provides a complete In App chat API solution

When you invest in an in-app messaging API, the number one factor you need to see is whether all the features provided meet your needs.Instead of you having to invest in several in-app chat API providers, choose one which ticks all your requirements.A good in-app chat API provider will cover all the features app owners are expecting to include in their communication solution.

2. Provides a cost effective solution for In app chat API for android or iOS

Another factor to keep in mind before the investment is that you’re receiving the right value for the price paid.For instance, if you invest $100 in a tool that only allows you to conduct basic chat features, is it worth it?Always ensure you receive better or rather higher value for the price you’ve paid.

3. Invest in the right technological in app chat SDK solution

No one likes bugs and when we use technology-based solutions, these bugs need to be avoided.Refrain from investing in such in-app chat SDK solutions that don’t work on eliminating their bugs from time to time.Such bugs can cause issues and can hamper the performance of the in-app chat performance.

6 In App Chat Providers To Invest In 2021

Now that you have a better knowledge about in-app chat and its impact.It’s time to choose the right one for your brand.These are the tools that we have researched and tested so that you don’t have to do it.We have chosen them based on the value and diverse features they offer and a few other parameters.

1. CONTUS MirrorFly

MirrorFly offers real-time chat , audio, and video calling for web and mobile apps. When it comes to offering chat APIs the brand focuses on providing real-time messaging API and Chat SDK  for web and mobile platforms to build a secure chat experience for its users.MirrorFly offers 100% customizable instant messaging solutions along with 150+ chat features.MirrorFly’s chat solution is created by their in-house developers hence it adds better leverage to the delivery of chat actions. MirrorFly covers every feature which an app owner would require to get started with its in-app chat platform.

Top Features

• Encrypted Conversations
• Manage all users in the loop under one dashboard
• Provides multiple device compatibility
• Conducts secured file sharing 
• Provides offline messaging to let users engage even without the internet however encryption is still restored

Platforms Supported :

• iOS
• Android
• Web
• Windows

Pricing : One-time license cost

2. Apphitect. Ae

Apphitect. ae is UAE’s leading mobile app development since 2008. It has 8 years of mobility expertise and has delivered 600+ apps.Apphitect. ae functions in three steps, first they design your requirements. Then they add in coding to ensure the technical aspects are seamless and finally they test to ensure everything is right to get started with. At Apphitect the main aim is to provide a complete messaging solution to build a chat app with real-time features.

Top Features

• Cloud hosting service 
• Native coding
• Presence Indication
• Group Chat
• Geolocation tracking

Platforms Supported

• Windows
• iOS
• Android
• Web

Pricing : One-time license cost

3. Talkjs

Talkjs provides a chat API with pre-built UI for web and mobile apps.With just simple lines of coding, a chat can be built instantly.It takes only a couple of hours to build the desired chat solution in your app.Talkjs caters to any type of chat usage you wish to apply such as education, marketplaces, and more.Talkjs focuses on building full-featured chat into websites and apps.

Top Features

• Pre-built UI
• Customizable design
• Out of the box notifications
• Real-time messaging
• Developer-friendly API

Platforms Supported

• Web
• Mobile apps

Pricing

Basic- $279/month, Growth-$569/month, Enterprise- Get in touch ( free trial option available for Basic and Growth plans).

4. Chatsdk.co

Chatsdk is a free open source and easy-to-integrate Chat API solution.Due to the two advantages listed above, Chatsdk lets users have complete control over coding and their users’ data.A complete UI framework is also provided to let beginners get started with it instantly.In order to access ChatSDK, users can either clone the framework via Github or instantly download it. In case users wish to do more with their ChatSDK, the brand also offers free as well as premium extensions.

Top Features

• Private and group chats
• Flexible login
• Push Notifications
• Multiple message types
• Scalable

Platforms Supported

• iPhone
• Android

Pricing : Free platform

5. GetStream

GetStream lets you build in-app chat or activity feeds in days. Their integrations are quick because they provide carefully designed APIs and component SDKs.Did you also know that when you open a free account with GetStream, you receive free API keys?GetStream also provides its chat solution to cater to any type of purposes such as social messaging, live streaming, customer support, and team collaboration.Getstream also provides its chat solution to custom use cases.

Top Features

• Fully customizable
• Scalable chat API
• Robust security
• Multi-tenancy
• Easy integration

Platforms Supported

• Android
• iOS

Pricing 

Need to contact sales for the pricing list.

6. PubNub

Pubnub provides real-time communication with embedded business logic and integration capabilities.Pubnub lets you build your vision on how exactly you wish to cater to your users.Pubnub takes care of all the backend work hence ensuring its users are focused on catering to their potential leads.The brand also lets you add only those features on your chat app that will enhance your communication with potential leads.It eliminates the need to make the chat app confusing or complicated. 

Top Features

• Pre-built chat components
• Provides out of the box chat APIs
• Enterprise-Grade security
• Typing indicators
• Spam prevention

Platforms Supported

• Android
• iOS

Pricing

Free account, Starter plan starts at $49/month, Pro- Contact sales ( same applies for starter plan to get exact pricing details). They also have support plans. Those plans include a free account, Gold support- $500/month, Platinum support- $1500/month.

Conclusion

When it comes to offering the best customer support, always choose the platform that can help you do more with it.Just like how in-app chat providers are helping you here.With their diverse features and user-friendly applications, getting started with them is a simple process.So tell us, which in-app chat API provider will you invest in first?